Privacy Policy

Effective Date: March 26, 2026

1. Introduction

Quality Forward (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of information collected from users of its website, qualityfwd.com (the “Website”). This Privacy Policy describes the types of information we may collect, the manner in which such information is used, and the circumstances under which it may be disclosed. By accessing or using the Website, you acknowledge and agree to the terms set forth herein.

2. Information We Collect

We may collect personal information voluntarily provided by you, including but not limited to your name, email address, telephone number, company name, and any other information submitted through contact forms or other communications.

In addition, we may automatically collect certain information when you access the Website, including your Internet Protocol (IP) address, browser type, device characteristics, pages visited, dates and times of access, and referring URLs. We may also utilize cookies, web beacons, and similar tracking technologies to enhance user experience, analyze Website usage, and improve our services.

3. Use of Information

The information we collect may be used for legitimate business purposes, including to operate and maintain the Website, respond to inquiries, provide customer support, improve our services, send administrative or marketing communications (where permitted by law), analyze usage patterns, and comply with applicable legal and regulatory obligations.

4. Disclosure of Information

We do not sell personal information. However, we may disclose information to third-party service providers who perform functions on our behalf, to governmental or regulatory authorities where required by law, or to other parties in connection with protecting our rights, property, or safety, or that of others. Information may also be shared in connection with business transactions, such as mergers, acquisitions, or asset sales, where permitted by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. Notwithstanding these measures, no system can be guaranteed to be completely secure, and we disclaim any guarantee of absolute security.

6. Your Rights and Choices

Subject to applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your data, as well as the right to object to or restrict certain processing activities. You may also withdraw consent where processing is based on consent. Requests may be submitted to: support@qualityfwd.com.

7. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by the Company. We are not responsible for the privacy practices or content of such third parties and encourage users to review their respective privacy policies.

8. Children’s Privacy

The Website is not directed to individuals under the age of 13, and the Company does not knowingly collect personal information from children. If we become aware of such collection, we will take appropriate steps to delete the information.

9. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time in our sole discretion. Any changes will be effective upon posting to the Website, and the “Effective Date” will be updated accordingly.

10. Contact Information

Quality Forward

Website: https://qualityfwd.com

Email: support@qualityfwd.com

11. California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable laws, including the right to request disclosure of the categories and specific pieces of personal information collected and the right to request deletion of such information, subject to certain exceptions.

12. International Users

If you access the Website from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States and other jurisdictions where data protection laws may differ from those in your jurisdiction.

By using the Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.