Corrective and Preventive Action (CAPAs)

Implement effective CAPAs to identify root causes, fix problems at the source, and prevent recurrence – while staying fully compliant with life sciences regulations.

Corrective and Preventive Action (CAPA)

Implement effective CAPAs to identify root causes, fix problems at the source, and prevent recurrence – while staying fully compliant with life sciences regulations.

What is CAPA Management?

In the life sciences industry, CAPA (Corrective and Preventive Action) is a core quality process required by FDA, ISO, and GxP frameworks. Whether triggered by a deviation, audit finding, complaint, or nonconformance, a well-run CAPA system helps you solve issues at the root – not just patch symptoms.

With Quality Forward’s eQMS, your CAPA process is fully digital, fully traceable, and fully connected to the rest of your quality system.

Core Features: CAPA Management System

Smart CAPA Initiation

Launch CAPAs directly from audits, complaints, deviations, or safety events

Root Cause Analysis Tools

Use structured methodologies like 5 Whys or Fishbone to identify real causes

Global Compliance Alignment

Meet the requirements of FDA 21 CFR Part 820/211, ISO 13485, EU Annex 11, and GxP standards.

Key Benefits of CAPA Management

Seamless CAPA Initiation

Trigger CAPAs from any quality event - audits, nonconformances, complaints, and more

Root Cause Analysis Tools

Use built-in RCA tools like 5 Whys, Fishbone, or FMEA to guide investigations

Linked Actions and Follow-Up

Assign, track, and complete corrective and preventive tasks with full traceability

Inspection-Ready Records

Every step - documented, timestamped, and audit-ready

Regulatory Compliance

Align with FDA, ISO, and global quality requirements - no gaps, no surprises

Verification and Effectiveness Checks

Ensure the issue was truly resolved before closing out the CAPA

6 Reasons Why Quality Forward is Right For You

Adapt CAPA workflows to match your quality system – no IT required

Whether you’re a small biotech or global pharma, we fit your growth stage

Designed for teams working under FDA, EMA, GxP, and ISO scrutiny

Identify recurring root causes, high-risk areas, and overdue actions

Enterprise-grade infrastructure for speed, security, and stability

Built-in 21 CFR Part 11 eSignatures, validation-ready, and always audit-ready

How CAPA Management Works in Quality Forward eQMS

Initiate from Any Event

Open CAPAs directly from audits, deviations, complaints, or nonconformances

Investigate and Analyze

Use standardized RCA tools to identify true root causes

Assign and Track Actions

Create action plans with due dates, owners, and built-in reminders

Verify and Document Effectiveness

Ensure CAPA effectiveness with follow-up tasks and documented verification

Close with Confidence

Review and formally close out CAPAs with full approval workflows

You’ve scrolled this far, might as well upgrade your CAPA Management!